Privacy Policy
Last updated: September 18, 2026
Mirhas Online operates this website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a convenient and secure shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your Wishlist, or purchase, return, exchange or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate our website.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
- From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, process your payments, fulfill your orders, remember your preferences, process purchases, returns, exchanges or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and provide a customized shopping experience.
- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or other communication methods, where permitted by applicable law.
- Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure shopping experience, detect and investigate possible fraudulent, illegal, unsafe, or malicious activity, and protect our website and users.
- Communicating with You. We use your personal information to provide customer support, respond to your inquiries, provide effective services, and maintain our business relationship with you.
- Legal Reasons. We may use your personal information to comply with applicable law or respond to valid legal processes, requests from law enforcement or government agencies, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors, service providers and other third parties who perform services on our behalf, such as payment processing, data analytics, customer support, cloud storage, order fulfillment and shipping.
- With business and marketing partners where necessary to provide marketing or advertising services.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as when arranging delivery of products or using social media features.
- With our affiliates or business partners where necessary to provide the Services.
- In connection with a business transaction such as a merger, acquisition, sale of assets or bankruptcy.
- To comply with applicable legal obligations, including lawful requests from government authorities or law enforcement.
- To enforce applicable terms, policies, or agreements and to protect or defend our Services, rights, users, or others.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of such third-party websites, including the accuracy, completeness, or reliability of information found on those websites.
Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of those platforms. Our inclusion of such links does not, by itself, imply any endorsement of the content or owners of such platforms.
Children’s Data
The Services are not intended to be used by children. We do not knowingly collect personal information from children under the age of 18 or the applicable age of majority in your jurisdiction.
If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details provided below to request that the information be deleted.
Security and Retention of Your Information
Please be aware that no security measures are perfect or completely impenetrable, and we cannot guarantee perfect security.
Any information you send to us may not be completely secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.
How long we retain your personal information depends on different factors, including whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information:
- Right to Access / Know. You may request access to personal information that we hold about you.
- Right to Delete. You may request that we delete personal information we maintain about you, subject to applicable legal requirements.
- Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have the right to receive a copy of certain personal information we hold about you and, where applicable, request that it be transferred to another party.
- Managing Communication Preferences. You may opt out of receiving promotional emails by using the unsubscribe option included in our promotional communications. We may still send non-promotional communications relating to your account, orders, purchases, or other necessary Services.
You may exercise applicable rights by contacting us using the contact details provided below.
We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
We will respond to valid requests within the time period required by applicable law.
Complaints
If you have a complaint about how we process your personal information, please contact us using the contact details provided below.
Depending on where you live, you may also have the right to lodge a complaint with your local data protection or privacy authority.
International Transfers
Please note that we may transfer, store and process your personal information outside the country where you live.
Where required by applicable law, we will take appropriate steps and use recognized legal mechanisms to protect personal information when it is transferred internationally.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable legal and regulatory requirements.
We will post the revised Privacy Policy on this website and update the “Last updated” date when changes are made.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any applicable rights regarding your personal information, please contact us:
Company Name: Mirhas Online
Phone: 03363262326
Email: mirhasonline123@gmail.com
Address: Shop No. 24, 4th Floor, Mariyam Market, Next to Jama Mall, M.A. Jinnah Road
We will make reasonable efforts to respond to your questions and requests in accordance with applicable law.